Shipping policy
ORDER TRACKING
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at support@homewithink.com
WRONG/DAMAGED PRODUCTS
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@homewithink.com within a week's time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible.
SHIPPING & HANDLING
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, the estimated time of arrival might extend a few days longer.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location but can be estimated as follows:
- USA: 3–7 business days
- International: 10–20 business days
WHAT YOU COULD DO IF THE ORDER HAS NOT ARRIVED
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address.
- Ask your local post office if they have your package.
INCORRECT ADDRESS
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address. If you contact the final mile carrier after the order has left the warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
If you have any questions, please don't hesitate to contact us via support@homewithink.com. Customer service is our first priority and we will do whatever we can to take care of you. Thank you for considering Home With Ink!